Vikram is a process modernization and change management leader working to improve the way government and corporate institutions approach their digital transformation and engagement practices. Working across a range of disciplines, he designs and implements low cost and scalable solutions that drive internal collaboration, member and employee engagement, and ROI.
As the Director of Innovation for LACERS, one of the largest retirement systems and pension funds in the US, Vikram is leading its digital transformation across a variety of operational verticals, including administration, member services, and human resources. Prior to this role, he was the Chief Innovation Officer for the City of LA’s Office of Finance, a 300 member department tasked with driving up to $8 billion annually in revenue for the City.
A product and program developer and sales enablement lead at heart, Vikram helped launch Tap.in2, a sports-tech company funded by Rock Ventures and in play in over 32 sports and entertainment properties throughout the US while leading the design-build of its signature mobile POS solution. He has also led the design-build of a mixed-medium digital selling platform for Capital Group/American Funds – a first of its kind initiative for the company that paired sales, marketing, and digital to drive client adoption.
He’s also done a lot of other stuff and holds degrees in fields wholly unrelated to his professional practice. Life is funny that way.