#ExpLoyaltyForum

Erin Van Remortel | Verizon

Principal Client Partner

Erin Van Remortel | Verizon

Principal Client Partner
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Biography

Erin Van Remortel is a certified Customer Experience Professional (CXPA) and Lean Six Sigma Black Belt at Verizon Communications, a leading provider of wireless, fiber-optic and global network services.  As a Principal Client Partner, Erin works with Verizon’s largest enterprise clients to articulate, design, and implement their Customer Experience strategy and vision.  Erin specializes in analysis of unstructured Voice of the Customer to promote empathy and drive customer-centered process improvements at key points in the customer journey.