#ExpLoyaltyForum

Chuck Kriss | American Integrity Insurance Group

Director of Customer Experience

Chuck Kriss | American Integrity Insurance Group

Director of Customer Experience

Biography

Chuck Kriss is the Director of Customer Experience for American Integrity Insurance Group. In this role, Chuck leads a team providing all aspects of agent and customer support including billing, policy coverage inquiries and claims assistance. The company has been named a Top Place to Work by the Tampa Bay Times six times and a Best Place to Work by Business Insurance five times.

Chuck holds a Florida Personal Lines Insurance license and the Associate in Personal Insurance and Associate in General Insurance designations.

Before joining American Integrity Insurance Group in 2017, Chuck worked for more than 20 years for a diverse range of organizations, including Verizon Wireless, AAA of Southern New England and Sears. All of his leadership roles have focused on driving the success of the organizations through a remarkable customer experience.

Chuck’s varied background with small, medium and large enterprise has allowed him to adopt the most impactful best practices into a model that empowers employees to be advocates for their brand.

All session by Chuck Kriss | American Integrity Insurance Group