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Alison Anesta | The Beverly Hills Hotel / Dorchester Collection

Director of Guest Engagement & Quality

Alison Anesta | The Beverly Hills Hotel / Dorchester Collection

Director of Guest Engagement & Quality
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Biography

Alison Anesta has over 10 years of experience working in the hospitality Industry, holding both operational and non-operational roles in various lifestyle and luxury brands.  In her current role as Director of Guest Engagement & Quality for the famed Beverly Hills Hotel, Alison seeks to understand the experience of guests, using these insights to evolve hotel offerings and operational processes to exceed guest expectations.  As a change agent, she continues to pursue excellence in data analysis and visualization, project management, risk-taking, and storytelling.  Alison’s passion for innovation has pushed boundaries at the landmark hotel with new and exciting initiatives including the 9021-OM yoga program her team launched in 2016 and continues to expand. Outside of work, Alison enjoys drawing, traveling and volunteering time with her alma mater, Florida State University.

All session by Alison Anesta | The Beverly Hills Hotel / Dorchester Collection