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Ali Lichtenstein | Dow Jones

Head of Customer Experience Design

Ali Lichtenstein | Dow Jones

Head of Customer Experience Design
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Biography

Ali ​has spent the past 12+ years at Dow Jones, where she currently lead​s​ the​ ​global ​Customer Experience Design ​team​ that designs the end-to-end customer experiences for ​DJ’s Consumer and B2B products, such as The Wall Street Journal and Factiva​. Prior to leading CXD, she focused on acquiring and retaining ​customers through digital channels​ both at Dow Jones and​ at ​the ​ad agencies​ ​Razorfish and Starcom​ ​in both digital media buying and account management functions.​ Ali is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.

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