#ExpLoyaltyForum

Making Connections: Utilizing Digital Channels to Create Emotional and Personalized Connections

May 10, 2018
4:55 pm

Making Connections: Utilizing Digital Channels to Create Emotional and Personalized Connections

This session will examine items such as:

  • Ways to engage customers and build loyalty across their total community
  • Best practices of identifying and enlisting key stakeholders to create the best CX
  • Challenges to emotional and personalized connections in today’s world