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Contact Center Pipeline is a monthly instructional magazine focused on driving business success through effective contact center direction and decisions. Each issue contains informative articles, case studies, best practices, research and coverage of trends that impact the customer experience. Our writers and contributors are well-known industry experts with a unique understanding of how to optimize resources and maximize the value of the contact center.  www.contactcenterpipeline.com

CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users which have experienced products and services first-hand and have an interest in letting other potential buyers their thoughts on their experience. Visit https://www.crowdreviews.com/best-customer-loyalty-software or https://www.crowdreviews.com/best-customer-experience-software


CSM is the leading online magazine and community for customer service professionals. The CSM website is packed with customer service articles, skills and tips – all designed to help improve your customer service. Join for free and receive a valuable customer service newsletter each month. www.customerservicemanager.com