Complimentary Pass Request

A limited quantity of complimentary passes will be made available to benefits and wellness executives to the 2nd Annual Experience & Loyalty Forum.   Please complete this form if you are interested in securing one of these limited passes. You will be contacted within 48 hours of completing this request.

Note: This pass is only for customer care/experience/loyalty end-user executives and is not available to executives from vendor companies and/or from solution providers who offer products and services to the above mentioned end-user group.  If you fall into this vendor category, please register at the vendor/other industry rate.  Complimentary passes are subject to approval and verification may be required.


From Non-Vendor companies:

Chief Customer Officer
Chief Marketing Officer (CMO)
Chief Experience Officer
Customer Experience Officer

VPs / Directors of:

  • CX
  • Customer Loyalty
  • Loyalty Marketing
  • Customer Service
  • Customer Experience
  • Customer Care
  • Brand / Customer Loyalty
  • Customer Intelligence
  • Customer Insights / Analytics
  • Client Management
  • Consumer Experience
  • Customer Experience Strategy
  • Customer Experience Management (CEM)
  • Marketing
  • Digital Experience
  • Social Media
  • Culture
  • Big Data
  • CRM (Customer Relationship Management)
  • Digital Marketing
  • Mobile Marketing
  • Social Media Marketing
  • Fan Engagement
  • Guest Experience
  • Loyalty / Rewards
  • Ticket Sales & Operations
  • Marketing Analytics

As a recipient of a complimentary pass, you will receive the following:

  • Full access to both days of sessions and workshops
  • Breakfast, breaks, lunch, and cocktail receptions as noted in the agenda
  • Access to the products and solutions showcase area
  • Invite-only gatherings

The following is not included in the package:

  • Flight and other travel arrangements, including to and from the airport or hotel
  • Hotel accommodations
  • Cancellation and/or ‘no show’ fees

Cancellation and “No Show” Policy

Cancellation of participation at the Experience & Loyalty Forum must be done in writing before April 13, 2018.  Those who fail to show up or cancel without a suitable replacement after this deadline will incur a “cancellation” fee of $495.